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Following are the answers to frequently asked questions about the 2019 Inaugural Jazz Cruise.
Q. From where does the cruise embark?
A. The 2019 Inaugural Jazz Cruise embarks from Miami, Florida.
Q. What is the deposit amount required to reserve a cabin for the Cruise?
A. A deposit of 20% per guest is required to reserve a cabin on the cruise. If you will be booking a double-occupancy cabin, your reservation will not be confirmed until deposits have been received for both roommates. Initial deposits must be made by credit or debit card only.
Q. What is the refund policy for the cruise?
A. For reservations made through the Cutoff Date, deposits are fully-refundable, for any reason, until 15 days after the date of initial booking. Guests canceling their reservations after 15 days will forfeit their deposit and any payments made. For reservations made after the Cutoff Date, all deposits and payments are non-refundable.
Q. Are cabins available for solo travelers?
A. Cabins are sold as double-occupancy, even if only one person occupies the cabin. Thus, solo travelers must pay twice the double-occupancy rate. Additionally, a $100 single supplement fee applies for solo travelers.
Q. What is the cost for having a third or fourth person sharing a cabin?
A. There are a limited number of triple and quad-occupancy cabins on the ship. For these cabins, the first two guests are each charged the full double-occupancy price. Additional guests in the same cabin are each charged half of the double-occupancy price.
Q. Is airfare included in the price of the Cruise?
A. No, all patrons are responsible for their own air travel to Miami. Our travel partner, A & K Travel will be glad to assist you with travel arrangements.
A & K Travel (940.218.6216 or email@example.com)
Q. Will there be a host hotel for guests arriving prior to the day of sailing?
A. Yes. We have a block of rooms reserved at the Hilton Garden Inn Miami Airport West.
Q. When is the cutoff date for reserving a cabin?
A. Reservations will end when our event space is sold out or March 1st, whichever occurs first. We encourage you to book early as space is limited.
Q. Is there a shuttle from the airport to the ship?
A. No. All guests will need to provide their own transportation.
Q. Is there a shuttle from the hotel to the ship?
A. Yes. Guests can schedule a shuttle with the hotel for a fee.
Q. Are tickets required for admission to the onboard musical events?
A. Yes. Each guest will receive an admission badge on board which will be used for admission.
Q. Is travel insurance recommended for this cruise?
A. Yes. For details on purchasing travel insurance, please contact our travel partner A & K Travel.
Q. What happens in the event of a hurricane?
A. It is rare for a cruise cancellation to occur due to an impending hurricane. Typically, an itinerary deviation is implemented to avoid a storm.
Q. What are the dates of the 2019 cruise?
A. The inaugural cruise will sail April 27 – May 4, 2019.
Q. Will there VIP packages offered?
A. Yes. Please contact us for details.